Terms of Service

Last Updated: [INSERT TODAY'S DATE]

Agreement to Terms

Welcome to Bazu! These Terms of Service ("Terms") govern your access to and use of the Bazu mobile application and related services (collectively, the "Service") provided by Bazu Technologies, LLC ("Bazu," "we," "us," or "our").

BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, do not use the Service.

1. Eligibility

1.1 Age Requirements

You must be at least 13 years old to use the Service. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have your parent or legal guardian's permission to use the Service.

1.2 Account Registration

To use certain features, you must:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

You are responsible for all activities under your account.

2. Medical Disclaimer

2.1 Not Medical Advice

IMPORTANT: BAZU IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.

The Service is designed to help you track and manage your diabetes-related information, but:

  • It is NOT a substitute for professional medical advice, diagnosis, or treatment
  • It should NOT be used for medical emergencies
  • It does NOT replace consultations with qualified healthcare providers
  • It is NOT intended to diagnose, treat, cure, or prevent any disease

2.2 Consult Healthcare Professionals

ALWAYS:

  • Consult with your doctor or healthcare provider before making medical decisions
  • Seek immediate medical attention for emergencies
  • Follow your healthcare provider's instructions
  • Inform your healthcare team about your use of Bazu

2.3 Accuracy of Information

While we strive for accuracy:

  • The Service relies on data YOU manually enter
  • We cannot guarantee the accuracy, completeness, or reliability of user-entered data
  • Nutritional information is provided for informational purposes only
  • Glycemic index values are estimates and may vary
  • AI-generated nutritional estimates may not be 100% accurate

2.4 Your Responsibility

You are solely responsible for:

  • Accurately entering your health data
  • Interpreting your data appropriately
  • Making informed decisions about your health
  • Consulting healthcare professionals as needed

WE ARE NOT LIABLE FOR ANY HEALTH OUTCOMES RESULTING FROM YOUR USE OF THE SERVICE.

3. License and Restrictions

3.1 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

3.2 Restrictions

You may NOT:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Rent, lease, sell, or sublicense the Service
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems (bots, scrapers) without our written permission
  • Impersonate another person or entity
  • Harass, abuse, or harm other users
  • Upload viruses, malware, or malicious code
  • Violate any applicable laws or regulations

3.3 Commercial Use

The Service is for personal use only. Any commercial use requires our prior written consent.

4. User Content

4.1 Your Content

You retain ownership of all original data and content you create and submit to the Service ("User Content"), including:

Content You Own:

  • Health data you manually enter (glucose readings, insulin doses)
  • Meal descriptions you write
  • Photos you take
  • Personal information you provide
  • Goals and preferences you set

Content We Generate:

  • AI nutritional estimates (we create, but specific to your meals)
  • Insights and analytics we generate from your data
  • Formatted displays and visualizations of your data
  • Achievement badges and gamification elements

Shared Rights:

  • You can export your data at any time
  • We can display your data in the app
  • Neither party can sell or license the other's content without permission

When You Delete Your Account:

  • Your ownership rights remain for any data you've exported
  • We delete all your data from our systems
  • We retain no rights to your deleted content (except aggregated, anonymized statistics)

4.2 License to Us

By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to:

Technical Operations:

  • Store your User Content securely on our servers
  • Process your User Content to provide app functionality
  • Transmit your User Content between your devices
  • Backup your User Content for data recovery

Service Provision:

  • Display your health data, meals, and photos within the app
  • Generate insights and analytics for your personal use
  • Process meal photos through AI to identify foods
  • Calculate nutritional information based on your inputs

Aggregated Analytics (De-identified Only):

  • Create aggregated, anonymized statistics that cannot identify you
  • Use aggregate data to improve app performance and features
  • Example: "Average users log 3 meals per day" (no personal data)

We will NOT:

  • Sell your personal health data to third parties
  • Use your identifiable health data for AI training
  • Share your meal photos or health data publicly
  • Use your data for advertising or marketing to third parties

This license ends when you delete your account.

4.3 Your Responsibilities

You represent and warrant that:

  • You own or have rights to your User Content
  • Your User Content does not violate any laws or third-party rights
  • Your User Content is accurate (to the best of your knowledge)

4.4 Content Removal

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, without notice.

5. Subscription and Payments

5.1 Free Tier

Bazu offers a free tier with basic features available at no cost.

5.2 Premium Subscription

Bazu offers premium subscription plans with additional features:

Plans Available:

  • Plus Monthly: $9.99 per month
  • Plus Yearly: $89.99 per year (save $29.89 compared to monthly)

All Plans Include:

  • 14-day free trial for new subscribers
  • Full access to premium features
  • Auto-renewal unless cancelled
  • Access continues until end of billing period after cancellation

Payment & Billing:

  • Subscriptions are processed through the Apple App Store
  • Payment is charged to your Apple ID account at purchase confirmation
  • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings after purchase

Refunds:

  • Free trial: Cancel anytime during trial to avoid charges
  • Paid subscriptions: Refunds are subject to Apple App Store policies
  • Contact Apple Support for refund requests
  • No refunds for partial subscription periods

5.3 Free Trials

We offer a 14-day free trial for new Bazu Plus subscribers.

During Free Trial:

  • You have full access to all Plus features
  • You must choose a plan (monthly or yearly) during trial
  • You will not be charged during the 14-day trial period
  • You can cancel anytime before the trial ends

After Free Trial:

  • If you do NOT cancel: You will automatically be charged for your chosen plan
  • If you DO cancel: You keep Plus features until trial ends, then move to Free tier
  • Cancellation must occur at least 24 hours before trial ends to avoid charges

Trial Eligibility:

  • One free trial per user
  • Free trials cannot be combined with other offers
  • Previous subscribers may not be eligible for new trials

5.4 Changes to Pricing

We reserve the right to change our pricing at any time. Changes will not affect existing subscriptions until renewal.

5.5 No Refunds

All fees are non-refundable except as required by law or app store policies.

5.6 Apple App Store Subscription Terms

For subscriptions purchased through the Apple App Store:

Payment:

  • Payment will be charged to your Apple ID account at purchase confirmation
  • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
  • Account will be charged for renewal within 24 hours prior to the end of the current period
  • The cost of renewal will be identified before purchase

Managing Subscriptions:

  • You can manage and cancel your subscriptions by going to your Apple ID Account Settings
  • Open the Settings app > [your name] > Subscriptions
  • Select Bazu to view and modify your subscription

Cancellation:

  • You can cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • You will retain access to Plus features until the end of your paid period

Apple Terms:

  • Use of Bazu through the Apple App Store is also subject to Apple's Terms of Service
  • Apple is not responsible for Bazu's content or service
  • Apple has no obligation to provide support for Bazu

For questions about billing, contact Apple Support.

6. Intellectual Property

6.1 Our Rights

The Service and its entire contents, features, and functionality (including but not limited to software, text, graphics, logos, icons, images, audio, video, and design) are owned by Bazu Technologies, LLC or our licensors and are protected by:

  • Copyright laws
  • Trademark laws
  • Patent laws
  • Trade secret laws
  • Other intellectual property rights

6.2 Trademarks

"Bazu" and all related logos, product names, and service names are trademarks of Bazu Technologies, LLC. You may not use these marks without our prior written permission.

6.3 Feedback

We love hearing from our users! If you provide feedback, suggestions, or ideas about the Service:

Your Rights:

  • You retain ownership of your feedback
  • You are not obligated to provide feedback
  • We will never require feedback to use the Service

Our Rights:

  • We can use your feedback to improve Bazu
  • We can implement your suggestions without compensation
  • We are not obligated to implement any feedback

Legal Terms:

  • By providing feedback, you grant us a royalty-free license to use it
  • This license allows us to incorporate feedback into our service
  • This license does not expire (so we can keep using implemented features)

We appreciate your input and will always give you credit when practical!

7. Third-Party Services

7.1 Third-Party Integrations

The Service may integrate with third-party services (e.g., Apple Sign-In, Google Sign-In, cloud storage). Your use of these services is subject to their respective terms and privacy policies.

7.2 Third-Party Links

The Service may contain links to third-party websites or resources. We are not responsible for:

  • The availability or accuracy of such websites
  • The content, products, or services on such websites
  • Your interactions with third parties

Use third-party services at your own risk.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.

By using the Service, you consent to our Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 "AS IS" Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • Results from using the Service will be accurate or reliable

9.2 Health-Related Disclaimers

WE SPECIFICALLY DISCLAIM ANY WARRANTIES RELATED TO:

  • Medical accuracy of the Service
  • Health outcomes from using the Service
  • Suitability of the Service for managing medical conditions
  • Compliance with medical standards or regulations

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAZU TECHNOLOGIES, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Lost profits, lost data, or loss of goodwill
  • Personal injury or property damage
  • Any damages arising from your use or inability to use the Service
  • Any health complications or medical issues related to your use of the Service

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.4 Cap on Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF:

  • $100 USD, OR
  • The amount you paid us in the 12 months preceding the claim

9.5 Basis of the Bargain

You acknowledge that:

  • We have set our prices and entered into these Terms in reliance on these disclaimers and limitations
  • These disclaimers and limitations reflect a reasonable allocation of risk

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bazu Technologies, LLC, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your User Content
  • Your negligence or willful misconduct

11. Term and Termination

11.1 Term

These Terms begin when you first use the Service and continue until terminated.

11.2 Termination by You

You may terminate your account at any time by:

  • Using the "Delete Account" feature in app settings
  • Contacting us at support@withbazu.com

11.3 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Any other reason at our sole discretion

11.4 Effect of Termination

Upon termination:

Immediate Effects:

  • Your right to use the Service immediately ceases
  • We will delete your account and User Content per our data deletion policy
  • You can no longer access any data stored in Bazu

Subscription Handling:

  • Active subscriptions are NOT automatically cancelled when you delete your account
  • You must separately cancel your subscription through Apple App Store settings
  • No refunds for unused subscription time when you delete your account
  • Your subscription will continue to renew unless you cancel it with Apple

Outstanding Obligations:

  • You remain liable for any obligations incurred before termination
  • You remain responsible for any charges already processed

Survival of Terms:

Sections that by their nature should survive termination will survive, including:

  • Disclaimers (Section 9)
  • Limitations of Liability (Section 9)
  • Indemnification (Section 10)
  • Intellectual Property (Section 6)
  • Dispute Resolution (Section 12)

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

12.2 Jurisdiction

You agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of such courts.

12.3 Informal Resolution

Before filing a claim, you agree to contact us at legal@withbazu.com to attempt to resolve the dispute informally. We will try to resolve the dispute within 60 days.

12.4 Arbitration Agreement (Optional - Future)

[Note: If you implement arbitration in the future, add arbitration clause here. For now, disputes go to court.]

12.5 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

12.6 Time Limitation

Any claim must be filed within one (1) year after the claim arises. After that, the claim is permanently barred.

13. Changes to Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date
  • We will notify you through the app or via email for material changes
  • Continued use of the Service after changes constitutes acceptance

13.2 Review Regularly

We encourage you to review these Terms periodically for any updates.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bazu Technologies, LLC regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

14.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Natural disasters
  • Acts of war or terrorism
  • Government actions
  • Internet or telecommunications failures
  • Pandemics or public health emergencies

14.7 Notices

Notices to you may be sent via email to the address associated with your account or through in-app notifications. Notices to us should be sent to:

Bazu Technologies, LLC

Email: legal@withbazu.com

Address: [Your business address - update when you have one]

14.8 Language

These Terms are in English. Any translated versions are provided for convenience only. In case of conflict, the English version prevails.

15. Contact Information

If you have questions about these Terms, please contact us:

Bazu Technologies, LLC

Email: legal@withbazu.com

Support: support@withbazu.com

Website: https://withbazu.com

16. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You understand that Bazu is NOT a medical device or medical service
  • You will consult healthcare professionals for medical advice
  • You use the Service at your own risk
  • You are solely responsible for your health decisions

© 2025 Bazu Technologies, LLC. All rights reserved.